Terms & Conditions

TERMS OF CONDITION

1. STANDARD TERMS AND CONDITIONS

These are the standard terms and conditions for Website Design, Development and marketing and apply to all contracts and all work undertaken by Webperniagaan for its clients.

2. OUR FEES AND DEPOSITS

A 70% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 30% shall become due when the web is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.

The 70% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours after deduct the expenses for domain and hosting.

3. SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

4. VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate hat will inform base on the demand.

5. PROJECT DELAYS AND CLIENT LIABILITY

Anytime frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages.During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

6. APPROVAL OF WORK

On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 10 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 10-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 30% balance of the project price will become due.

7. REJECTED WORK

If you reject any of our work within the 10-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

8. PAYMENT

Upon completion of the 10-day review period and you satisfied with all the progress,we will invoice you for the 30% balance of the project for continue with marketing campaign.

9. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website or web applications.

You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

10. LICENSING & SUPPORT

Once you have paid us in full for our work we grant to you a file contain all the data, hosting, and  license to use the website and its related software contents for the life of the website.

11. SEARCH ENGINES

We will help to make sure your website is at the top position in search engine. We perform basic search engine optimization according to current best practice. We deliver Search Engines ads in Google , Youtube, and audience network.

12. SOCIAL MEDIA MARKETING

We will provide marketing campaign for your product on social media  and give all the data to you for study and plan your marketing strategy. Social media marketing on Facebook , Instagram,Twitter

13. CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage which you may suffer which is in anyway attributable to any delay in performance or completion of our contract,however that delay arises.

14.SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

15.NON-DISCLOSURE

We(and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

16. ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

17. BACKUPS

We will make two back up file, which in our system and cloud.

18. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

We will supply to you account credentials for domain name registration and/or webhosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

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  TN 18 & TN 18-, Tmn Bdr Baru Simpang Ampat 78000 Alor Gajah Melaka Malaysia.
  +6 012-220 0343
  +6 018-311 8128
  +6 06-551 1519

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